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Sage: Provider Confidence Surges


By Rich Miller
Carrier Hotels Editor

Posted Mar 22, 2004

Telecom and hosting companies believe industry conditions are improving rapidly, according to Sage Research's Service Provider Confidence Index, which has reached its highest level since it was begun in early 2002.

The Sage survey, which gathers data from 101 service providers, showed sharp improvement in sentiment about industry hiring, revenues and capital spending.

Significantly, the benchmark measuring overall Current Conditions jumped 9 points (from 46.2 to 55.2), its highest measure ever and the first time the index has surpassed the 50 rating that defines "high" confidence levels. The Current Conditions index stood at 35.9 last May

The sector showing the most strength was employment, where the current conditions index jumped from 13 to 34, while the gauge of future expectations also rose, from 41 to 51. Also showing gains were the sub-indices for capital spending expectations (from 65 to 70) and revenue expectations (from 73 to 77).

Founded in 1993, Sage Research is an independent full-service market research and consulting firm providing global demand-side research to technology product and service providers.

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